chit chat thread
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Customer service is a really easy thing to talk about but for some reason so many people have an issue executing. It's simple: Communication. That is where 99% of these issues stem from. I deal with this on a daily basis.
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Customer service is a really easy thing to talk about but for some reason so many people have an issue executing. It's simple: Communication. That is where 99% of these issues stem from. I deal with this on a daily basis.
same here man. I always reply to our customers pretty much within 10 minutes of their emails. its amazing how much better it is to deal with a happy customer.
if they would have been honest and said "hey we are still cutting your reinforcement plates, expect a delay" i would have been 100% okay with that. just tell me what is going on haha
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Good thing I saw this, I was going to order a few things from them for the e30 eventually. I might rethink that order now...
they have really neat parts at very good prices. Hopefully my case is a one in a million type of thing, but shit, it sure is annoying
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In case you're looking for alternatives for bushings and reinforcements I've always had great service from AKG Motorsport down in IL.
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That's who I was originally going to go with. But I was sucked in by the Black Friday sales!!!!! X(
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I'm sure 99% of their orders are flawless, but the shitty thing about the Internet is you mess up an order one time and some angry kid with a shitty wifi connection and thumbs can turn away x amount of potential customers with out having all the facts.
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I had a great experience with them. My delrin carrier bushings came and didn't fit as tight as I wanted. They sent me another set free of charge without having me send back the other set and communication was pretty decent. Hopefully they pull their head out of their tushy for you soon=/
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they have really neat parts at very good prices. Hopefully my case is a one in a million type of thing, but shit, it sure is annoying
That's what drew me to them, I'm not completely ruling them out because I've heard great things too, It's just unfortunate that they dropped the ball with your order
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I'm waiting on shipping myself. Bought myself one hell of a Christmas present! Waiting sucks.
I also cannot wait for you to get that then immeadiately park it. haha.
E91 328xi - F15 X5 40e - Hopes and dreams of eventually having a cool car
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I got pulled over by a trooper just south of eau claire this morning for doing 78. I told him i had the cruise set at 78 and asked what i was clocked at and he said, "78 but its a slow day and 78 will keep me busy today. You're getting a warning so just keep it at 75 the rest of the way. We're out on 94 today and im sure you'll see more of us."
I cant be mad for his honesty lol. 78 is still speeding so he had every right to pull me over but the 5 other troopers before him ignored me.
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It's an exciting read if you like blank pages #FTP
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Fornicate The Police?
My company donates to the local police dept and the thank you letter from the department was posted in the break room. I put a note under the corner of the page that said "FUND THE POLICE!"
The "U N and D were blocked until you lifted the page to see the full note underneath".
I decided that I like my job and took it down shortly after putting it up.
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#File those pages under H for handsome speeding boy
E91 328xi - F15 X5 40e - Hopes and dreams of eventually having a cool car
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I wonder if there is an english translation of this:
This looks like a good coffee table book=)
http://www.amazon.com/Book-English-Chinese-German-Edition/dp/3832796169
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